Challenge

As one of the Middle East’s largest healthcare providers, Dr. Sulaiman Al Habib Medical Group (HMG) operates advanced hospitals and clinics across Saudi Arabia, the UAE, and Bahrain. With more than 17,000 employees from ICU nurses to front-desk staff delivering consistent, high-quality training was becoming a major challenge.

Traditional training methods came with high costs, limited space, and time-consuming paperwork. Certificates were generated manually, training materials were scattered across emails and drives, and compliance reporting was nearly impossible to track. Engagement also suffered as outdated methods failed to inspire learners

Solution

To modernize and scale its training, HMG turned to LeadXera’s Training Management System (TMS). The system was selected for its ability to combine innovation, flexibility, and seamless integration.

With LeadXera, HMG centralized all training in one digital hub:

• 7,000+ active courses spanning healthcare, safety, customer service, and management.
• Built-in assessments and analytics for real-time progress tracking.
• Automated digital certificates and compliance-ready reporting.
• Personalized learning paths for every role, from doctors to admin staff.
• Streamlined digital enrollment for medical residents, replacing manual paperwork

Implementation

HMG’s rollout followed a structured journey:

• Workshops with leadership to define goals and requirements.
• Customized workflows designed for multiple departments.
• Training sessions for HR teams, supervisors, and staff.
• Full activation across five branches within a single semester.

Challenges like onboarding thousands of users and migrating data were overcome through LeadXera’s automation tools and hands-on support

Results

The impact of LeadXera at HMG has been transformative:

• 17,000+ employees trained.
• 32,190 enrollments completed.
• 20,390 digital certificates issued.
• 11,000 completed courses, with 14,000+ still in progress.
• Compliance audits simplified with transparent, real-time reporting.

Staff across the organization reported higher engagement, easier access, and greater confidence as training became transparent, accessible, and data-driven

What They’re Saying

“LeadXera has completely changed how we view training. What was once a challenge is now a strategic advantage, empowering every department from nursing to hospitality to grow with confidence.”
  Senior Training Manager, HMG

Looking Ahead

HMG continues to expand its digital training strategy with:

• Full integration with Lynx ERP.
• A mobile app for on-the-go learning.
• Automated compliance courses across all facilities.
• Scaling the platform for new hospitals and international branches